3 Simple Steps to Increase Customer Retention

Posted on by

Comic that shows keeping old customers is way easier

Comic by Ted Goff

The awesome guys at Blogtrepreneur let me do a guest blog post on their site about simple ways to increase customer retention.

I go into examples of things that have worked for me as well as examples of what other companies are doing really well. Here is a quick summary of what I talk about:

* How Walmart pays someone to say hello to you right when you walk in
* How PhotoJojo sends really great emails on fun things to do with your camera
* An email template you can use to make a customer feel special right when they sign up.
* And many more examples (DailyBooth, AirBnB, Reddit, Meetup.com, Twitter, SaaS Businesses). See the full post here.

2 Comments

  1. Awesome post Rishi! The email template you have is really short… under 3 lines. Is this something you have tested?

Comments are closed.