Apple’s OS X Lion Pricing and Distribution Domination

Apple just announced their new operating system, Lion. I believe this will be Apple’s most profitable OS ever, not just because it is loaded with hundreds of amazing features but for their pricing and distribution strategy. They made is so easy and affordable that it will be impossible not to get it. What is interesting is the price drop also shows some insight to Apple’s overall strategy.

Apple is no longer sending out CDs. They are having you download it through the Mac Apple store. The new operating system only costs $29 (compared to $129 for Cheetah – Mac OS 10)

Main Benefits:

  1. Apple makes most of its money on hardware. More people that say “Lion is amazing” will sell more laptops. If you look at Apple’s financials hardware dwarfs everything else.
  2. I got my copy of Leopard from a friend. It was easy, he just gave me the CD. But how do you share a 4GB file? It isn’t easy… and at $29 I don’t mind just buying it myself rather than having to look like a cheapo and beg my friend for it.
  3. They removed almost all obstacles to buy it. All you need to do is click on the mac app store icon and bam! you got it.
  4. Lion has a few network effect features. For example the “Air Drop” – allows you to easily share files with people near you. People will do the upgrade as soon as one of their co-workers asks them to… no need to wait for a CD in the mail.
  5. Quicker market adoption. (the result of benefit #1, #2, and #3)

What I learned from Apple today:

  1. Make it as easy as possible to give customers your products: 1 click and as little as waiting time as possible.
  2. Make it extremely affordable so people don’t even want to cheat your system. It’s just easier to buy it and not worth the hassle.
  3. Understand where you make most of your money.

Special thanks to Ish for helping me write up this post.

Who is doing FREE right?

Photo by Brad Stabler

Giving something away for free is easy. Making money on free is hard. Here are a few companies that are doing it right.

On The Web

Mail Chimp's Pricing Page

Mail Chimp

MailChimp has a gazzilion competitors in the hosted email marketing space. They make their free plans (2,000 contacts) crazy huge. The switching costs of a hosted email provider are pretty high – attract people to your free plan, get them hooked, and make them pay when they are more successful.

Keep in mind that MailChimp is funded and I bet their spam monitoring team is quite big.

WordPress

WordPress.com/.org and other popular open source products – WordPress has done a great job creating the best blogging platform and the best part is that you can self host a copy of WordPress for free. A few years back they launched wordpress.com a hosted version of WordPress for $15/mo – perfect for non techies or people that don’t want to deal with the server headaches. Also a great way to leverage their extremely strong brand name, “WordPress”.

Free Credit Report

FreeCreditReport.com – They ask for your credit card info so they can check your credit score. They then auto-enroll you into a $14.95/mo plan so you can monitor your credit score. Is this super scammy? Yes. If you choose to do something like this – get ready for a ton of angry customers and chargeback fees. I decided to add them to this list because they just added a big banner at the top notifying people of this AND they are a good free service for checking your credit score.

DropBox

DropBox is one of my favorite companies that is doing Free right. They use their “Free” plan as a way to get new customers. First they offer a very generous 2GB storage “Free” plan and they let you earn more free space for every friend you successfully refer.

In Physical Retail Stores

Free Cone Day - Emphasis on the Store Locator

Ben & Jerry’s

Ben & Jerrys – Where is your local Ben & Jerry’s? I had no idea until Free Cone Day happened. I google map’ed it and went. Now I know exactly what route to take to remedy my sweet tooth.

Apple

Apple’s Free Engraving – When you engrave someones name on the back of an Ipod you can no longer sell it on eBay. The value decreases. I mean who is going to buy my IPod with the engraving “Stud Muffin”. “By offering free engraving, Apple makes these used devices less valuable to other consumers. Who wants a weird engraving chosen by the previous owner on his iP*d?” – Eli Douardo

On Television

Snuggie

Snuggies and All Infomercials – “But wait, there is more”. Technically they aren’t giving you anything for free but they act like it. If you buy the product today you get a bunch of extra free stuff which gets the customer thinking that they are getting something for free.

Conclusion: If you are going to give something away for free, make sure you know how to earn money from it.

Do you offer a free product or plan? Let me know if it is working for you and how.